Commercial Insurance Account Handler

Location: Solihull

Salary: Up to £45,000 (Dependent on Experience)

Benefits: 26 Days Holiday + Bank Holidays, Flexible Benefits Package, CII Study Support

About the Role

Are you an experienced Commercial Account Handler looking to take the next step in your insurance career with a forward-thinking, supportive broker?

We are seeking a proactive and detail-oriented Commercial Insurance Account Handler to join our growing team . Working in a hybrid environment, you will act as the key contact for a diverse portfolio of commercial clients, delivering exceptional service from day-to-day policy administration right through to renewals, adjustments, and remarketing.

Key Responsibilities

• Client Portfolio Management: Manage end-to-end account administration for mid-market and commercial clients across various industry sectors.
• Renewals & Adjustments: Process renewals, mid-term adjustments (MTAs), new business quotes, and cancellations efficiently.
• Market Negotiation: Negotiate competitive terms with leading insurers and underwriters for tailored coverage solutions.
• Broking & Advisory: Provide knowledgeable advice across core commercial lines to ensure comprehensive client coverage.
• Relationship Building: Build and maintain strong working relationships with clients, Account Executives, and insurer partners.

What We're Looking For

• Technical Product Knowledge: Hands-on experience handling key commercial lines, including Commercial Combined, Motor Fleet, Public/Employers' Liability, and Financial Lines (e.g., D&O, PI).
• Software Experience:Acturis experience is highly desirable (though candidates proficient in other broking systems like Applied Epic or Open GI will also be considered).
• Brokerage Background: Solid experience working within an established commercial insurance broker.
• Certifications: Working towards or keen to progress with your CII qualifications (Cert CII / Dip CII preferred; full financial & study support provided).
• Communication Skills: Excellent verbal and written communication skills with strong attention to detail.

What We Offer

• Competitive Base Salary: Up to £45,000 DOE.
• Flexible Hybrid Working: Balanced structure allowing you to split time between home and our Middlesex office.
• Generous Leave:26 days annual leave + standard UK Bank Holidays.
• Flexible Benefits Package: Tailor your benefits to your lifestyle (options typically include private medical insurance, pension scheme enhancements, gym memberships, and cycle-to-work schemes).
• Career Development: Dedicated support and sponsorship for CII qualifications and clear long-term career progression routes.

How to Apply

Ready for your next challenge? Click Apply Now with an updated CV, or contact our recruitment team directly for a confidential conversation about the role.